R E S U M É

David S. Nelson
1307 Nott Street; Schenectady, NY 12308
davidnelsontech@yahoo.com
518-588-7468

Professional Qualifications
Former IT technician, currently developing business systems analyst skills and learning how to shape business processes. Looking for a position in a company that rewards hard work, creativity and ingenuity. Letter of recommendation available upon request.
Work History

Global Foundries [Malta, NY] Software Engineer                                                                                                      April 2011  – present
·         Current team is responsible for the setup, programming, and software maintenance of automated machinery and tools in new Fab 8 facility. Created a tracking database that successfully merged multiple tracking sources with relations.

Electrovaya [NYSERDA STEP Facility; Malta, NY] Process Technician                                               November 2010 – April 2011
·         Developed and designed best methods and practices for assembly & wiring of automotive Li-Ion batteries. Created templates for and filled out technical documentation of standard work instructions and problem areas.

The Computer Guy [Clifton Park, NY] Store Supervisor/Bench Technician                                             August 2009 – March 2010
·         Diagnosed and repaired customers’ systems (system crash/virus/malware/hw issues). Data backup & emergency recovery. Developed a method to remove malware with a minimum of data loss as well as proven prevention measures.

Native Staffing [Latham, NY] Temporary IT Contract                                                                                                                  May 2009
·         Deployment, configuration and personalization of 30 new Dell workstations for the Latham, NY MetLife office.

ATEC [Halfmoon, NY] Temporary IT Contract                                                                                                                             April 2009
·         Virus removal project at the Town of Halfmoon offices. Team successfully cleaned virus from individual workstations and the Citrix servers on time for ToH payroll

Teksystems [Albany, NY] Temporary IT Contracts
Comfortex                                                                                                                                                       September – December 2009
·         Temporarily filled a desktop support position at the Comfortex office in Watervliet, NY. Assisted in an office-wide SAP software upgrade, routine IT tickets and malware removal. Worked with various vendors such as Dell and IBM for IT supplies.
Empire Blue Cross/Wellchoice                                                                                                                         March 2008 – May 2008
·         Assisted in an building-wide tech refresh for Empire Blue Cross in Albany, NY. Utilized disk imaging, software push utilities and Active Directory to prepare new workstations. Ensured Windows & Outlook user profiles were preserved and wiped old hdds for security purposes.
 
Nfrastructure [Clifton Park, NY] Deployment Technician                                                                     March 2007 – September 2007
·         Site surveyed, set up and closed down NYSDOT field offices throughout NYS delivering IT supplies. Planned weekly truck route in advance to maximize efficiency and minimize cost to company. Established rapports easily with field office supervisors and came up with on-the-spot contingency plans when confronted with last minute changes.

Education & Certifications
(currently studying) B.S, Business w/MIS [Management Information Systems] concentration
A.A.S, Computer Information Systems, 2010, attained President’s List Fall 2010               
Lexmark Printer Technician, 2007
CompTia A+, 2003